SHIPPING & RETURNS

Shipping 

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times using Standard Free Shipping / ECship

North America: 7-10 business days

Europe: 7-10 business days

Australia, New Zealand and Oceania: 5-7 business days

Asia Pacific: 5-7 business days

Latin America and the Caribbean: 10-20 business days

North Africa and the Middle East: 15-30 business days

Sub-Saharan Africa: 20-30 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method and may vary due to local delivery.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Return & Exchange Policy

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Sale Items

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact us

For Hide Rugs in Hong Kong 

For Hide Rugs in Singapore  

For Hide Rugs Worldwide

© 2020 D.A.M Leather Limited

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